India Post Parcel Tracking API

The India Post Parcel Tracking API allows developers and businesses to retrieve parcel and shipment tracking information using an India Post AWB or consignment number.

It provides shipment status, tracking events, delivery information, and consignment details in a structured JSON response. This makes it suitable for websites, mobile applications, e-commerce platforms, logistics systems, customer portals, dashboards, and internal business applications.

India Post provides online Track & Trace functionality for postal consignments and parcels using a consignment number.

Benefits

1. Easy Parcel Tracking

Retrieve India Post parcel information using an AWB or consignment number.

2. Detailed Tracking Information

Get shipment information along with individual tracking events, allowing applications to create a complete parcel tracking timeline.

3. Automated Tracking

Automatically retrieve parcel information and update shipment or order records without requiring users to manually check tracking status.

4. Better Customer Experience

Display parcel tracking information directly inside customer portals, order pages, and applications.

5. Multiple Platform Support

The API can be integrated into:

• Websites
• Android applications
• iOS applications
• SaaS platforms
• E-commerce systems
• Logistics software
• CRM systems
• Order management systems
• Internal business applications

Use Cases

E-commerce Order Tracking

Display India Post parcel tracking information alongside customer orders.

Logistics Applications

Integrate parcel tracking into logistics management dashboards.

Customer Tracking Portals

Allow customers to enter their consignment number and view parcel tracking information directly from a website.

Mobile Applications

Provide India Post parcel tracking directly inside mobile applications.

Automated Shipment Monitoring

Automatically retrieve tracking information and update internal shipment or order records.

E-commerce Admin Dashboards

Allow store administrators to monitor multiple India Post parcels from a centralized dashboard.

Delivery Notification Systems

Use tracking information to support notifications about parcel progress and delivery status.

Order Management Systems

Connect India Post consignment numbers with internal orders and display shipment information within the order management system.

Response Format

A successful response contains the tracking status, synchronization information, tracking events, and detailed consignment information.

{
  "success": true,
  "message": "Consignment Found",
  "data": {
    "tracking_status": "Completed",
    "synced_at": "2026-09-24T10:47:36+05:30",
    "tracking_events": [
      {
        "id": "fb69f5499d859136",
        "tracked_at": "2026-07-01T16:06:02.000000Z",
        "event": "Item Booked",
        "event_type": "Item Booked",
        "office": "Dadar BPC",
        "pincode": null,
        "remarks": ""
      }
    ],
    "consignment": {
      "number": "JL223193684IN",
      "article_type": "SP_INLAND_DOC",
      "delivery_status": "delivered",
      "substatus": "Bag Received",
      "booked_at": "Dadar BPC",
      "booked_on": "2026-07-01T10:36:02.000000Z",
      "origin_pincode": "400014",
      "destination_pincode": "533431",
      "delivery_location": "Kirlampudi S.O",
      "delivered_at": "2026-07-10T10:05:42.000000Z",
      "last_updated_at": "2026-08-21T10:23:23.000000Z",
      "synced_at": "2026-09-24T10:47:36+05:30",
      "created_at": null,
      "events_count": 53,
      "current_status": "Bag Received"
    }
  }
}

Response Fields

• success — Indicates whether the request was successfully processed.
• message — Message describing the result.
• data — Contains parcel tracking and consignment information.
• tracking_status — Overall tracking status.
• synced_at — Date and time when tracking information was synchronized.
• tracking_events — Contains the parcel's tracking history.
• consignment — Contains detailed parcel information.

Tracking Event Fields

• id — Unique tracking event identifier.
• tracked_at — Date and time of the tracking event.
• event — Description of the parcel event.
• event_type — Type or category of the event.
• office — Associated postal office.
• pincode — PIN code associated with the event location.
• remarks — Additional information about the event.

Consignment Fields

• number — India Post consignment/AWB number.
• article_type — Type of postal article.
• delivery_status — Current delivery status.
• substatus — Detailed parcel status.
• booked_at — Booking office or location.
• booked_on — Parcel booking date and time.
• origin_pincode — Origin PIN code.
• destination_pincode — Destination PIN code.
• delivery_location — Delivery location.
• delivered_at — Delivery date and time.
• last_updated_at — Last tracking update.
• synced_at — Tracking synchronization time.
• created_at — Record creation timestamp.
• events_count — Number of available tracking events.
• current_status — Latest parcel status.